Wireman · Relay or timer not working: troubleshooting for electricians · 2023 NEC ·
Relay or timer not working
Coil voltage first, then the contacts, then the timing mode and settings.
Before you start
How much electrical experience do you have?
This sets how much detail each step shows. You can change it any time.
Showing detail
How it works
A control relay is a coil that moves a set of contacts. Nothing happens on the load side unless the coil is energized and the right contact (normally open or normally closed) is wired. A timing relay adds a delay: an on-delay closes its contact some time after the coil is energized, and an off-delay holds its contact closed for some time after the trigger goes away. Most multi-function timers have a mode setting, so a timer set to the wrong mode looks broken.
Every question and answer in this guide. Tap “Step by step” to walk through it.
- Test: Measure the coil voltageExpect: The coil’s rated voltage, within about 10%.
- No voltage at the coilThe relay isn’t being told to operate
- Voltage, but no click or LEDFailed relay coil or a bad socket
- It clicks, but the load doesn’t respondTest: Check the contact that drives the loadExpect: Near 0 V across a closed contact. Full voltage across it means it’s open.
- Full voltage across it (open)Is it a timer, and is the mode and time setting what the circuit needs?
- Wrong mode or rangeTimer mode or range is wrong
- Settings correct, or a plain relayBurned or wrong contact
- Near 0 V (closed), load still offThe relay works; the problem is past it
- Full voltage across it (open)Is it a timer, and is the mode and time setting what the circuit needs?